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Warehouse Management Software: The Solution You Never Knew You Needed!

Technology   22-02-2023

Warehouse Management Software: The Solution You Never Knew You Needed!

Do you run a warehouse or manage one? If so, you know that managing a warehouse can be a nightmare without the right tools. With so many moving parts and inventory to keep track of, it's easy to lose control and become overwhelmed. But don't worry, there's a solution that can make your life easier and your warehouse more efficient - Warehouse Management Software.

Let's take a closer look at what Warehouse Management Software is and why you should consider using it in your warehouse.

What is Warehouse Management Software?

Warehouse Management Software (WMS) is a computer-based system that helps you manage your warehouse operations. It's like having a virtual assistant who helps you keep track of your inventory, shipments and other important details. With WMS you can access real-time data about your warehouse operations and make informed decisions.

Why You Need Warehouse Management Software?

There are many reasons why you should consider using Warehouse Management Software in your warehouse. Here are just a few:

  • Improved Inventory Management: With WMS, you can keep track of your inventory in real-time. You will know exactly how much stock you have, where it's located and when it needs to be restocked. This helps you avoid overstocking and stock shortages that can lead to lost sales and customer frustration.
  • Increased Efficiency: WMS can automate many of the tedious and time-consuming tasks involved in running a warehouse. For example, you can use WMS to generate and print picking lists, track shipments and monitor the status of your orders. This frees up your time so you can focus on other important tasks.
  • Better Decision Making: WMS provides you with real-time data about your warehouse operations that can help you make better decisions. For example, you can use WMS to track the performance of your warehouse and identify areas where you can improve. You can also use WMS to track your spending and monitor your budget.
  • Increased Accuracy: WMS helps you eliminate human error by automating many of the tasks involved in running a warehouse. For example, you can use WMS to scan barcodes and track your inventory that helps you avoid mistakes and keep your data accurate.
  • Improved Customer Satisfaction: With WMS, you can provide your customers with real-time information about their orders. This helps you keep them informed and happy that can lead to increased customer satisfaction and loyalty.


How to Choose the Right Warehouse Management Software?

Now that you know why you need Warehouse Management Software, it's time to choose the right solution for your warehouse. Here are some things to consider when making your decision:

  • User-Friendliness: Choose a WMS that is easy to use and understand. You want a solution that your employees can use without any trouble and that won't slow down your operations.
  • Customizability: Choose a WMS that can be customized to meet your specific needs. You want a solution that can grow with your business and that can be adapted to your changing needs.
  • Integration: Choose a WMS that can integrate with other systems, such as your accounting software and your e-commerce platform. This will help you streamline your operations and reduce errors.
  • Support: Choose a WMS that offers excellent customer support. You want a solution that you can count on and that will be there for you when you need it.
  • Cost: Choose a WMS that fits within your budget. You don't want to spend a fortune on software that won’t provide a good return on investment. Look for a solution that offers the features you need at a price that you can afford.

In conclusion, Warehouse Management Software is an essential tool for anyone who manages a warehouse. With WMS, you can improve your inventory management, increase efficiency, make better decisions and improve customer satisfaction. By choosing the right WMS for your warehouse, you'll be able to streamline your operations, save time and money and focus on growing your business.

So why wait? Start exploring your options today and see how Warehouse Management Software can transform your warehouse operations! Whether you're a small business owner or a large corporation, WMS is the solution you never knew you needed but can't live without. Get started today and see the difference for yourself!

Take your warehouse operations to the next level with eWAY's Warehouse Management Software in Saudi Arabia. Get started today and see how easy and efficient managing your warehouse can be! Click now to learn more and schedule a demo.

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Elevating Customer Service: How CRM Can Help Your Business

Technology   14-02-2023

Customer Relationship Management, or CRM for short, is a vital part of any business. It involves managing all interactions with customers, from initial contact to after-sales support. A good CRM system can help you keep track of customer information, sales, and support requests, all in one place.

But, before we dive into the solutions, let's talk about why Customer Relations Management solutions are important.

Why CRM is Important?

As a business owner or manager, you know that happy customers are the key to success. They not only bring in repeat business, but they also spread the word about your company to their friends and family. A good CRM system can help you keep track of customer interactions, so you can deliver excellent service every time.

But it's not just about keeping track of customer interactions, it's also about understanding your customer. With the right CRM system in place, you can gain valuable insights into customer behavior and preferences. This information can help you tailor your marketing efforts and improve your overall business strategy.

Choosing the Right CRM solution

Choosing the right CRM solution for your business can be a daunting task. With so many options available, it's important to consider your business needs and goals.

First, think about the size of your business. Are you a small business or a large enterprise? This will help determine what type of CRM solution will work best for you.

Next, consider the features you need. Do you need a system that can handle a large volume of customer interactions? Or do you need a system that can integrate with other systems, such as accounting and inventory management?

Finally, think about your budget. Customer Relations Management solutions can range from free to thousands of dollars. It's important to find a solution that fits within your budget, but also provides the features you need to effectively manage your customer relationships.

In conclusion, CRM is an important aspect of any business. It helps you understand your customer, manage interactions and gain valuable insights. There are various Customer Relations Management solutions available for businesses of all sizes and budgets. Take the time to consider your business needs and goals, and choose a solution that will help you successfully manage your customer relationships.


Why you should invest in a CRM system?

Investing in a CRM system may seem like an expense, but it can bring numerous benefits to your business. Here are a few reasons why you should consider investing in a CRM system:


  • Increased Efficiency: A CRM system can automate repetitive tasks, such as data entry and email campaigns, which can save your team a lot of time. This can lead to increased productivity and better customer service.
  • Improved Customer Retention: A CRM system can help you better understand your customers, which can lead to improved customer satisfaction and retention. By providing excellent service and tailoring your marketing efforts to your customers' preferences, you can increase the likelihood of them becoming repeat customers.
  • Better Decision Making: A CRM system can provide valuable insights into customer behavior and preferences, which can help you make informed business decisions. By understanding what your customers want and need, you can improve your overall business strategy and increase your chances of success.
  • Increased Profitability: By providing excellent customer service and retaining customers, a CRM system can help increase your profitability. Repeat customers are more likely to spend more money with your business and recommend your company to others.


In short, investing in a CRM system can help you manage your customer relationships more effectively, improve customer satisfaction, and ultimately increase your profitability. It's a small investment that can bring big rewards for your business.

It can be difficult to know where to start when it comes to Customer Relations Management solutions, but by understanding your business needs and goals, you can choose a solution that will help you successfully manage your customer relationships. Investing in our eWAY’s CRM system may seem like an expense, but it can bring numerous benefits to your business, including increased efficiency, improved customer retention, better decision making, and increased profitability. Don't wait any longer and start reaping the benefits of Customer Relations Management solutions in Saudi Arabia today!

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Attributes of a Point Of Sales Application

Technology   09-02-2023

For your small business to process payments and ring up sales, you want more than just a cash register. You require a point-of-sale (POS) system that can track sales information, control inventory, produce reports, and archive customer contact details.

These days, it's easy to become completely overwhelmed while looking for a new point of sale (POS) system. Numerous solutions with a variety of features are readily available online. Choosing which is best for you can be challenging.

POS systems aren't only employed for handling sales. Their capabilities allow you to handle merchandise, communicate with customers, analyse sales statistics, and manage workers.

Email marketing, loyalty programmes, and other time-saving tools are all included in or integrated into the software. The finest Point Of Sales Application providers offer round-the-clock customer support, so you can get help even if your company has erratic hours or you put in late hours.

Most Common POS Attributes

Mobile applications

For the majority of POS systems that support mobile checkout via smartphones and tablets, Apple and Android applications are accessible. So, wherever a consumer is on the show floor, a retail salesperson may ring them up, and waiters can take payments and orders at the table.


Credit cards

Many companies upgrade their Point Of Sales Application with gift card functionalities. A wonderful method to enhance sales and patron loyalty is to be able to sell and accept gift cards both in-person and online.

Purchase online and return or exchange it in-person

Be aware of POS systems that need difficult workarounds for exchanges and refunds, such as sending gift cards to be used to buy anything else instead of exchanging an item. With POS, consumers and employees may seamlessly return and exchange internet purchases made in-store.


Accounts and permissions for users

A Point Of Sales Application can assist you manage the individuals that work for your company if it has a large workforce. You'll be able to control employee access to various POS system functionalities in your capacity as the system administrator. To handle duties like issuing reimbursements or voiding transactions, for example, you can grant access to specific personnel or roles.

Barcode scanner with a camera

Despite the fact that barcode scanners are excellent for specific activities, including inventory counting, some retailers prefer less technology on their checkout counter as it may look cluttered or unprofessional. Staff members can use the camera on their iOS devices to scan product barcode labels using POS.

Individualized email or SMS receipts

Receipts sent by email or SMS are a terrific way to amass consumer contact information and expand your mailing list, which will help your retention marketing campaign feel natural rather than intrusive. By using POS, you can personalise the text and appearance of receipts sent via email or SMS.


Retail e-commerce sales are expected to increase by 50% by 2025, which explains why for many retailers, expanding digital commerce is a top priority for their businesses. For you to expand your business online and generate sales, POS systems provide a strong eCommerce platform.

Employee Administration

A strong labour management system assists in keeping track of work activities, tracking vacation and sick time, assigning and rotating job responsibilities, granting user permissions, reviewing productivity, and enhancing staff members' collective productivity.


The reporting function provides fully customised detailed and executive summaries on critical business metrics including accounting, sales, inventory, employee activities, customer purchases, sales trends, and more that aid in strategic decision-making and service improvement.


The days of having to choose between POS systems that lacked essential features are long gone. A good point-of-sale system should have all the essential functions mentioned in this article, including order management for clients and suppliers, billing, stock control, and employee reporting.

Above all else, though, it must be open and adaptable to your company. When choosing your next POS system, use the knowledge from this article to create a list of essential features. Then, get in direct contact with the software companies to request more information. Your firm will be able to grow and run more efficiently with the aid of a top-notch POS system.

Finding POS software that supports you both now and in the future is essential, whether you’re just starting to consider selling in person, thinking about launching your first pop-up shop, or getting ready to open your first retail store. Select the Point Of Sales Application in Saudi Arabia from eWAY that will make your expansion easier.

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Navigating the World of ERP Solution Providers: How to Choose the Right Fit for Your Business

Technology   01-02-2023

Enterprise Resource Planning (ERP) solutions have become an essential tool for businesses of all sizes. They provide a centralized system for managing various business processes, such as accounting, inventory management, and human resources. With the growing demand for ERP solutions, there are now countless ERP solution providers on the market, each offering different features and capabilities.

As a business owner or decision-maker, it can be overwhelming to navigate the world of ERP solution providers and determine which one is the best fit for your business. In this post, we will discuss the key factors to consider when choosing an ERP solution provider and provide some tips for selecting the right one for your company.


Understand Your Business Needs

Before you start researching ERP solution providers, it's essential to understand your business needs. Are you looking for a solution that can handle financial management, inventory control, and supply chain management? Or do you need a solution that can also handle human resources, project management, and customer relationship management? Understanding your business needs will help you narrow down the list of ERP solution providers and focus on the ones that can meet your specific requirements.

Evaluate the Provider's Industry Experience

ERP solutions are not a one-size-fits-all solution. Different industries have different requirements and regulations. Thus, it's crucial to choose a provider that has experience in your industry. For example, an ERP solution provider that specializes in the manufacturing industry will have a better understanding of the specific needs and challenges of manufacturing companies and can provide a solution that is tailored to those needs.

Assess the Provider's Technical Capabilities

When evaluating ERP solution providers, it's essential to assess their technical capabilities. This includes the provider's ability to integrate with other systems, their level of customization, and their ability to handle data security and compliance requirements. It's also important to consider the scalability of the solution and whether it can grow with your business.

Look at the Provider's Track Record

One of the best ways to evaluate an ERP solution provider is by looking at their track record. Check out their portfolio of clients and ask for references. Speak with current and past clients to get an idea of the provider's level of customer service and support. This will give you a good indication of the provider's reputation and how well they have served other businesses in the past.

Consider the Total Cost of Ownership

ERP solutions can be costly, and it's essential to consider the total cost of ownership when evaluating different providers. This includes the cost of the software, implementation, customization, and ongoing maintenance and support. Be sure to get a detailed breakdown of all costs and compare them to ensure you're getting the best value for your money.

Look for Flexibility and Scalability

ERP solutions are built to meet the needs of growing businesses and to adapt to changing business processes. Look for a provider that offers flexible and scalable solutions that can accommodate your business' growth and change. Make sure the provider offers a range of solutions that can handle various business processes, including financial management, inventory control, supply chain management, human resources, and customer relationship management.

Check for the Provider's Support and Maintenance

ERP solutions are complex, and it's essential to choose a provider that offers comprehensive support and maintenance. This includes training, documentation, and ongoing support. Look for a provider that offers a dedicated customer support team that is available 24/7 to assist with any issues or concerns.


Choosing the right ERP solution provider for your business is a crucial decision that can have a significant impact on your company's operations and growth. By understanding your business needs, evaluating the provider's industry experience, assessing their technical capabilities, looking at their track record, considering the total cost of ownership, looking for flexibility and scalability, and checking for support and maintenance, you can make an informed decision and choose a provider that is the best fit for your company.

Remember, your ERP solution is an investment in the future of your business, and it's essential to take the time to research and evaluate different providers. Don't rush into a decision, and don't be afraid to ask questions and request a demo of the solution before making a final decision. With the right ERP solution provider, you can streamline your business processes, improve efficiency, and drive growth.

Ready to streamline your business processes and drive growth? Choose eWAY as your ERP solution provider in Saudi Arabia and experience the benefits of our industry-specific solutions, flexible and scalable options, and comprehensive support and maintenance. Contact us today to schedule a demo and take the first step towards improving your business operations.

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